Mary Has a Neutral Message to Deliver to a Co-Worker

question 12

Multiple Choice

Mary has a neutral message to deliver to a co-worker.What delivery options would be the most effective?

• A)Letter, email, or telephone
• B)Memo, instant messaging, or letter
• C)Letter, phone, or in person
• D)Memo, email, or phone

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Definitions:

Management Team

The group of individuals responsible for the strategic planning and day-to-day operations of a company.

Business Plan

A document projecting a firm’s physical and financial performance into the future. Business plans can be short or long range. Long-range plans are “strategic” and tend to be more verbal than financial. Shorter-term plans are described as “operational,” and detail the more routine running of the business.

Dividend Policy

A company's strategy or guidelines dictating how often dividends will be paid to shareholders, the form of the dividend, and how much will be distributed.

Contingencies

Potential events or conditions that may occur in the future and could impact the financial performance or operations of a business.