Which of the Following Is NOT Recommended Within the Final

question 64

Multiple Choice

Which of the following is NOT recommended within the final sentence of a bad-news message?

• A)Tactful restatement of the refusal
• B)Sales promotional material
• C)Some future aspect of the business relationship
• D)An expression of willingness to assist in some other way

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Definitions:

HR Policies

The formal rules and guidelines that businesses put in place to hire, train, assess, and reward the members of their workforce.

Senior Managers

Top-level executives responsible for overseeing the management and strategic direction of an organization.

Stability Strategy

A business strategy focused on maintaining the current state of operations and avoiding risk by seeking steady growth or consistent performance.

Merger

Two organizations combine resources and become one.