Improving on Constructive Criticism

question 2

Essay

Improving on Constructive Criticism
A new medical assistant, Janelle, was hired at an outpatient medical center. Her supervisor found an error she made on a patient's record and sent Janelle the following email. Edit the email so that it is a good example of constructive criticism.
"I just want you to know how angry I am to find an error you made on Mr. Smith's record yesterday. How careless can you be about such an important thing? There is absolutely no room for carelessness in this job because people's lives depend on us! I've fixed the error, but if this ever happens again, you may lose your job."

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Definitions:

Similar Job

Pertains to a job that has duties, skills, and responsibilities closely matching those of another job, often within the same industry or field.

Adverse Selection

A situation where asymmetric information results in high-risk individuals being more likely to participate in an agreement than low-risk individuals, typically in insurance markets.

Used Cars

Pre-owned vehicles that have been previously registered and are available for resale, often at lower prices compared to new cars.

Signaling

The action of sending out a signal (often indirectly through actions or attributes) to convey information or intentions in environments with information asymmetries.