A Restaurant Is Faced with the Challenge of Communicating to Its

question 13

Multiple Choice

A restaurant is faced with the challenge of communicating to its employees a significant change in service and style.Which method is LEAST effective for communicating this change?

• A)Inform employees directly that they must accept the change.
• B)Emphasize reasons the changes were made.
• C)Explain the employees' important role in implementing the change.
• D)Emphasize the benefits employees gain from the change.

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Definitions:

Premium Redemption

The act of repaying a bond or other security at its premium price before it reaches maturity.

Warranty Accrual Method

An accounting approach where a company estimates future warranty expenses and records them as a liability at the time the product is sold.

Warranty Expense

Costs a company expects to incur as a result of repairing or replacing products within the warranty period.

Warranty Costs

Expenses incurred by a company due to servicing or replacing products under warranty.