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Zhenyu, a Manager at Finertech, Wants to Inform an Employee

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Zhenyu, a manager at Finertech, wants to inform an employee that he was not considered for a promotion. He wants to use a channel of communication that will allow him a great degree of control over his message. Which of the following channels of communication should Zhenyu use to maintain a high degree of control over his message?


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The process of administering tests designed to measure cognitive, emotional, and behavioral functions and characteristics.

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Official documentation of a patient's medical history, treatment plans, surgeries, diagnoses, and outcomes, maintained for accuracy and continuity of care.

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