Nancy, a Recruiter at Zendyll Inc

question 39

Multiple Choice

Nancy, a recruiter at Zendyll Inc., often has to deliver negative news to job applicants who were not hired by the company. Which of the following techniques could Nancy use to subordinate bad news?

• A)Focus on the pleasant instead of the unpleasant.
• B)Position the bad news in the first sentence.
• C)Use active voice and action verbs.
• D)Use definite statements about the bad news.

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Definitions:

Avoidant Personality Disorder

A disorder characterized by a long-standing pattern of extreme shyness, feelings of inadequacy, and sensitivity to rejection, leading to social inhibition and avoidance of social interactions.

Genetics

The study of genes, genetic variation, and heredity in living organisms; explaining how traits and characteristics are passed from one generation to the next.

Obsessive-Compulsive Disorder

A chronic disorder where a person has uncontrollable, reoccurring thoughts (obsessions) and behaviors (compulsions) that he or she feels the urge to repeat over and over.

Obsessive-Compulsive Personality Disorder

A personality disorder characterized by a pervasive pattern of preoccupation with orderliness, perfectionism, and mental and interpersonal control.