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Santosh, a Manager at a Computer Service Center, Has Drafted

question 40

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Santosh, a manager at a computer service center, has drafted a sales letter to area businesses in which he has emphasized his central selling point- immediate, personal service-in each paragraph. To make the message effective, he should edit his message to include the idea of his central selling point in only one paragraph.


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A term describing the perception of a group as a cohesive, single entity rather than a collection of separate individuals.

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A video game that is played over the internet, allowing for multiplayer interaction and collaborative or competitive play across different locations.

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A statement of the exact meaning of a word or phrase, especially in a dictionary.

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