Which of the Following Is a Difference Between Routine and Persuasive

question 15

Multiple Choice

Which of the following is a difference between routine and persuasive claim messages?

• A)Unlike routine claims, persuasive claims do not use the inductive sequence.
• B)Unlike routine claims, persuasive claims decrease goodwill toward the company.
• C)Unlike routine claims, persuasive claims do not begin with an adjustment request.
• D)Unlike routine claims, persuasive claims are unjustifiable and cannot avoid problems.

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Definitions:

Substitution Effect

The substitution effect occurs when consumers replace more expensive items with less expensive alternatives as prices change, thereby altering their consumption patterns.

Baby Boomers

The demographic cohort following World War II, typically defined as individuals born from 1946 to 1964, characterized by a significant increase in birth rates.

Health Care Workers

Individuals employed within the healthcare industry, including doctors, nurses, therapists, and other allied health professionals.

Labor Demand

The total amount of workers that employers want to hire at a given wage rate and in a given time period, reflecting the quantity of labor firms need to produce goods and services.