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An irregular cylindrical object has an evenly spaced number of holes in its circular base. Which of the following is (are) true?
Dissatisfied Customers
Individuals who feel their expectations have not been met by a product or service, often leading to complaints or returns.
Responsiveness
The ability of a company, system, or individual to quickly and effectively respond to customer requests, market changes, or other demands.
Service Quality
The assessment of how well a delivered service matches the expectations of the customer, often a critical component in customer satisfaction.
Customer Contact Audit
An evaluation of all the points at which a business interacts with its customers to assess and improve service quality and customer experience.
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