Examlex
Which of the following statements about operations master roles is correct?
Temperament
Involves individual differences in behavioral styles, emotions, and characteristic ways of responding.
Cognitive Appraisal
The process of evaluating and interpreting an event or situation that leads to specific reactions in different people, important in understanding stress and emotions.
Emotional Competence Skills
The abilities related to recognizing, understanding, expressing, and regulating one's own emotions as well as those of others.
Detect Others' Emotions
The ability to recognize and understand the emotions being experienced by others, often through nonverbal cues.
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