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What Are Three Questions You Might Want to Ask a User

question 9

Essay

 What are three questions you might want to ask a user when he brings a computer problem to you?


Definitions:

Negative and Positive Aspects

The unfavorable and favorable elements or outcomes associated with a particular situation, decision, or action.

Role Expectations

The behaviors, obligations, and privileges associated with a social role or position within a group or society.

Conformity

The act of matching attitudes, beliefs, and behaviors to what is considered "normal" or the standard in a particular social group or society.

Measurable Performance

Refers to the ability to quantify or evaluate the effectiveness and efficiency of actions or outcomes in an objective manner.

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