In the United States,______ Is the Primary Determinant of the Digital

question 21

Multiple Choice

In the United States,______ is the primary determinant of the digital divide.

• A)class
• B)race
• C)age
• D)sex
• E)political affiliation

Understand the significance and application of direct questions in sales.

Recognize the effectiveness of various questioning tactics to create interest and gather information.

Comprehend the SPIN selling approach and its components.

Acknowledge the role of silence and active listening after posing a question in sales.

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Definitions:

Fundamental Qualities

The essential attributes or characteristics that something possesses, which are crucial for its nature or function.

Useful Information

Information that is relevant, accurate, and timely, aiding individuals or organizations in making informed decisions.

Descriptive Statement

A written document that clearly describes the characteristics or details of an item or event.

Service Revenue

Income earned by a company for performing a service rather than selling physical goods.