CRM Is a Business Strategy to Segment and Manage Customers

question 112

True/False

CRM is a business strategy to segment and manage customers to optimize customer lifetime value (CLV).

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Definitions:

Trial By Jury

A legal proceeding where a jury made up of citizens determines the guilt or innocence of the accused, serving as an integral part of the justice system in many countries.

Paternalistic Slave Owner

is a term for a slave owner who believed in treating enslaved individuals with a degree of care in the guise of a benevolent guardian, while still upholding the institution of slavery.

Upper South

A term referring to the northern tier of the Southern states in the United States, which historically included states like Virginia and Tennessee.

Lower South

A geographic term referring to the southernmost states of the U.S., often associated with deep historical ties to plantation agriculture and the Confederacy.