A Formal Business Plan Must Be in Place Before the CRM

question 46

True/False

A formal business plan must be in place before the CRM project begins.The plan must quantify the expected costs,tangible financial benefits,and intangible strategic benefits,and risks.

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Definitions:

Hypnotic Responsiveness

An individual's susceptibility to suggestions made during hypnosis.

Positive Attitudes

A mental state involving constructive thinking, optimism, and a positive outlook towards events, people, and situations.

High Extraversion Score

Indicates an individual who exhibits traits associated with extraversion, such as sociability, talkativeness, and assertiveness, to a greater degree than average.

Election of Remedies

The requirement for a party to choose a specific means of remedy when multiple options exist, often in legal contexts.