What Is a Good Practice When Working with a Customer

question 27

Multiple Choice

 What is a good practice when working with a customer on site?

• A) if a customer has a document on the screen, it's okay to read it
• B) limit use of your cell phone to work-related calls
• C) since you are there to help, it's okay to use the customer's phone for important calls
• D) inform the user that if you have to leave while they make a phone call, they will have to pay more

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Definitions:

Cash Dividends

A portion of a company's earnings that is paid out to shareholders, typically in the form of cash.

Investing Activities

Activities related to the acquisition and disposal of long-term assets and other investments not included in cash equivalents.

Comparative Balance Sheet

A financial statement that presents a company's financial position at different times, side by side, to allow for performance comparison.

Cash Dividends

Payments made by a company from its earnings to its shareholders in the form of cash.