What Is a Good Practice When Working with a Customer

question 27

Multiple Choice

 What is a good practice when working with a customer on site?

• A) if a customer has a document on the screen, it's okay to read it
• B) limit use of your cell phone to work-related calls
• C) since you are there to help, it's okay to use the customer's phone for important calls
• D) inform the user that if you have to leave while they make a phone call, they will have to pay more

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