What Should You Do After a Problem Has Been Resolved

question 22

Multiple Choice

 What should you do after a problem has been resolved at an on-site service call?

• A) if you restored data, tell the user all their data is fully restored
• B) hand the customer the bill and tell him to have a nice day
• C) tell the customer that if they contracted for preventive maintenance, these problems wouldn't happen
• D) if you changed anything since the last boot, reboot one more time

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Definitions:

Debt

Borrowed money that is expected to be repaid in the future, typically with interest.

Cash Flow to Creditors

The sum of interest payments and net new borrowings, representing the cash flow from a company to its creditors during a period.

Interest Paid

This represents the amount paid over a period for the use of borrowed money, or the cost of borrowing.

Net New Borrowing

Refers to the total amount of new debt acquired by a company or government, minus any debt that has been repaid during the same period.