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What Should You Do If You Are Being Verbally Abused

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 What should you do if you are being verbally abused by a customer?

Acquire knowledge on the utilization of various assessment tools and methods like Genograms and Sociograms in understanding client situations.
Comprehend the importance of attending skills and their application in building a successful helping relationship.
Identify the key aspects and steps involved in the assessment phase of the Generalist Intervention Model.
Understand the role and usage of the Diagnostic and Statistical Manual (DSM) in social work practice.

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