Which of the Following Refers to Information Flowing Across People

question 40

Multiple Choice

Which of the following refers to information flowing across people and not from the top down?

• A)The Horizon Revolution.
• B)The Parallel Revolution.
• C)The Vertical Revolution..
• D)The Social Media Revolution.
• E)The Horizontal Revolution.

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Definitions:

Servicing

The process of maintaining or repairing a product or fulfilling the terms of a service agreement.

Personal Selling Process

Sales activities occurring before, during, and after the sale itself, consisting of six stages: (1) prospecting, (2) preapproach, (3) approach, (4) presentation, (5) close, and (6) follow-up.

Approach Stage

The phase in a project or process where strategies are developed and plans are made to tackle objectives or problems.

Preapproach

The stage in the sales process where initial research about a potential customer is conducted before making contact.