The Cost of Message Control Is Best Represented by Which

question 33

Multiple Choice

The cost of message control is best represented by which of the following questions?

• A)What's the time value of the person tasked with creating content for the corporate blog?
• B)What else could employees or volunteers have done if they weren't spending time contributing to the brand's social media activity?
• C)Should employees be posting responses to irritated customers on Facebook when,without these tasks,they could have spent time on other revenue-generated tasks?
• D)How fast should companies respond to crisis situations in social media?
• E)Should a company allow negative tweets about them on their Twitter company account?

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Definitions:

Job Outcomes

The results or achievements produced from one's work responsibilities and activities.

Job Satisfaction

The level of contentment employees feel about their job roles, responsibilities, and work environment.

Fairly Treated

The perception of being treated with justice and equity in various contexts, including the workplace or legal systems.

Formal Promotions

The advancement of an employee to a higher position or rank within an organization, often accompanied by increased responsibilities and a higher salary, through a formal evaluation process.