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In Projects,the Kano Model Can Be Employed to Identify Customer

question 70

True/False

In projects,the Kano model can be employed to identify customer needs and functional requirements as well as during concept development.


Definitions:

Complex Structural Units

Configurations or assemblies made up of multiple interconnected elements that together form a more complicated structure.

Function Morphemes

Words or affixes that provide grammatical structure to a sentence without carrying direct content meaning.

Morpheme

The smallest grammatical unit in a language, that cannot be further divided, and carries meaning; for example, -s, un-, and ship in friendships.

Phoneme

A phoneme is the smallest unit of sound in a language that can distinguish one word from another, such as the difference between the /p/ and /b/ sounds in "pat" and "bat."

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