Which of the Following Kano Model Requirements Results in Dissatisfaction

question 42

Multiple Choice

Which of the following Kano Model requirements results in dissatisfaction when fulfilled and satisfaction when not fulfilled?

• A)must-be requirements
• B)one-dimensional requirements
• C)reverse requirements
• D)indifferent requirements

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Definitions:

Lean Production

A manufacturing methodology that focuses on reducing waste and improving efficiency to create more value for customers with fewer resources.

New Technologies

Current and emerging technological advancements that have the potential to significantly alter industries, economies, and lifestyles.

Streamline Systems

The process of simplifying operations and procedures to improve efficiency and reduce unnecessary steps or costs.

Total Quality Management

A comprehensive approach to long-term success through customer satisfaction, emphasizing continuous improvement of processes and products.