Which of the Following Kano Model Requirements Results in Neither

question 34

Multiple Choice

Which of the following Kano Model requirements results in neither satisfaction nor dissatisfaction regardless of whether they are fulfilled?

• A)must-be requirements
• B)one-dimensional requirements
• C)attractive requirements
• D)indifferent requirements

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Definitions:

Calculating Ratios

The process of determining the relationship between two or more financial figures, used to assess the financial health, performance, and efficiency of an entity.

Gross Profit

The financial metric reflecting the difference between the revenue and the cost of goods sold (COGS), indicating how much the company earns from its core operations.

Cost Of Goods Sold

Cost of goods sold (COGS) is the direct cost attributed to the production of the goods sold by a business, including materials and labor.

Operating Expenses

Costs associated with the day-to-day operations of a business, including rent, utilities, and salaries.