Each of the Following Is a Kano Model Procedure except

question 76

Multiple Choice

Each of the following is a Kano Model procedure except

• A)interpret and evaluate results.
• B)construct the Kano questionnaire and interview customers.
• C)identify project requirements and customer expectations as though you are walking in the customer's shoes.
• D)close down the project.

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Definitions:

Marginal Product

The incremental increase in output resulting from the use of one additional unit of a resource, while keeping other resources constant.

Variable Resource

A factor of production whose quantity can easily be changed in the short term to increase or decrease production levels.

Fixed Resource

An asset or resource in production that cannot be easily increased or decreased in the short term, such as land or machinery.

Diminishing Returns

The principle that says as more of a variable input is added to a fixed input, the incremental gain in output will eventually decrease.