Components of Quality Management Include

question 16

Multiple Choice

Components of quality management include

• A)customer satisfaction.
• B)defect prevention.
• C)continuous improvement.
• D)all of the above.

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Definitions:

Communication Manager

A professional responsible for overseeing and directing the communication strategies and initiatives within an organization.

Negative Message

Any communication that relays bad news, rejects, or presents unfavorable information to the receiver.

Audience Preparation

The process of researching and understanding the characteristics of the audience to tailor a presentation or message for maximum impact.

Cross-cultural

Relating to, involving, or representing different cultures or society's influences.