When Trying to Understand the Importance of Consumer Service, Organizations

question 12

Multiple Choice

When trying to understand the importance of consumer service, organizations must consider two important aspects, the competitiveness of the marketing environment and the:

• A) income level of customers.
• B) social impact of the product or service.
• C) dependency of the marketer on repeat business.
• D) environmental impact of the product.

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Definitions:

Post-painterly Abstractionists

Artists involved in a movement characterized by a focus on open compositions, simple structures, and clarity of form, reacting against the emotional content of Abstract Expressionism.

Abstract Expressionists

Artists who embraced a style of painting characterized by gestural brush-strokes or mark-making, conveying deep emotions and personal expression, prominent in the mid-20th century.

Detached Rationality

An approach or mindset characterized by objective, dispassionate reasoning, often separating emotional involvement from logical analysis.

Sydney Opera House

An iconic multi-venue performing arts centre in Sydney, Australia, known for its distinctive sail-like architecture.