Examlex
_____ recognizes that customer desires are recurring and that a single purchase act may be only one touchpoint in an ongoing series of interactions with a customer.
Acceptance
The process of recognizing and coming to terms with the reality of a situation, often involving emotions or conditions one cannot change.
Affective Domain
The aspect of learning that involves feelings, emotions, and attitudes, important in shaping behaviors and engagement with material.
Role Play
A training or educational technique that involves acting out a scenario or adopting a particular character to gain insights, skills, or understanding.
Discussion
A process of talking about something with others to exchange ideas or opinions, or to reach a decision or understanding.
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