Which of the Following Tactics Uses Rational Persuasion

question 4

Multiple Choice

Which of the following tactics uses rational persuasion?

• A)proactive influence
• B)political
• C)impression management
• D)reactive influence

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Definitions:

Promotion

The act of elevating an employee to a higher position or rank within an organization, often accompanied by increased responsibilities and benefits.

Customer Service Representative

An individual who interacts with customers on behalf of a company to provide information, resolve issues, and ensure a satisfactory service experience.

Senior Customer Relationship Manager

A high-level position responsible for overseeing the development and maintenance of business relationships with key clients, aiming to maximize long-term value.

Coaching

A development process where an experienced individual, known as a coach, supports a learner or client in achieving personal or professional goals.