Which Is the Best Comment for a Nurse to Use

question 2

Multiple Choice

Which is the best comment for a nurse to use when beginning an interview with an older adult patient?

• A) "Hello, [call patient by first name]. I am going to ask you some questions to get to know you better."
• B) "Hello. My name is [nurse's name]. I am a nurse. Please tell me how you would like to be addressed by the staff."
• C) "I am going to ask you some questions about yourself. I would like to call you by your first name if you don't mind."
• D) "You look as though you are comfortable and ready to participate in an admission interview. Shall we get started?"

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Definitions:

Credit Sales

Sales made by a business on credit, where payment is collected at a later date.

Bad Debt Expense

The estimated amount of receivables that a company does not expect to collect.

Uncollectible Account Receivable

A receivable that is considered unlikely to be collected, representing a loss to the company.

Operating Income

Income generated from normal business operations, calculated as gross income minus operating expenses.