When You Are Listening to the Boss Explain an Important

question 21

Multiple Choice

When you are listening to the boss explain an important new procedure for processing data,your best listening aid is likely to be _______.

• A)arranging the first letters of selected state capitals to spell a word
• B)writing down what appear to be the key ideas of a person's message
• C)memorizing directions
• D)taking notes in outline form

---

Definitions:

Attributions

Attributions are explanations or reasons given for people's behavior, including the causes they attribute to events or actions, which can influence their perceptions and interactions.

Organizational Performance

The measurement of an organization's efficiency, effectiveness, and ability to achieve its goals and objectives.

Cognitive Strategy

Techniques or methods employed to enhance learning, memory, or problem-solving abilities.

Self-Talk

The internal dialogue that individuals have with themselves, which can influence their behavior and attitude.