In Response to the Statement "I Brought All the Boxes

question 31

Multiple Choice

In response to the statement "I brought all the boxes up to the second floor,and he tells me I didn't do what I was supposed to-that really irks me," which of the following best holds the characteristics of an effective supportive message?

• A)"Were you supposed to bring them to the basement instead?"
• B)"Maybe he didn't yell at you.Maybe he just has a loud voice."
• C)"He's a real jerk,isn't he?"
• D)"Yeah,I can understand why you'd be upset."

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Definitions:

Credit Evaluation

The assessment of the creditworthiness of a loan applicant or borrower.

Conditions

Specific requirements, terms, or circumstances that define how something is to be done or what must happen.

Cessation

The act of stopping or discontinuing a process, operation, or activity.

Control

The authority to guide and manage the operations, policies, or practices of an organization or process, often held by a management team or an executive role within a company.