When Giving Constructive Criticism,_______

question 22

Multiple Choice

When giving constructive criticism,_______.

• A)be precise and specific without labeling the behavior as good or bad
• B)if you are too personally attached to the situation,you should talk about it in private
• C)begin with a neutral comment
• D)begin with a generally positive assessment of the situation

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Definitions:

External Consultants

Experts hired from outside an organization to provide specialized knowledge, skills, or advice in specific areas.

Incentive Pay Systems

Compensation strategies used by organizations to motivate and reward employees beyond their regular salaries based on performance criteria.

Customer Focus

A strategic approach by businesses that prioritize the interests, needs, and satisfaction of customers in their planning, product development, and service delivery.

Employee Surveys

Tools used by organizations to gain feedback from employees regarding their feelings and perceptions about the work environment, culture, and processes.