Which of the Following Is True of Cognitive Dissonance

question 25

Multiple Choice

Which of the following is true of cognitive dissonance?

• A) It occurs when customers' thoughts are consistent with preconceived notions.
• B) It occurs with unimportant decisions that are easy to reverse.
• C) It occurs when consumers have high self-confidence.
• D) It occurs when customers make a decision that involves risk.

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Definitions:

Cognitive Errors

Mistakes in reasoning, evaluating, remembering, or other cognitive processes that can lead to misjudgments or faulty beliefs.

Irrational Decision-Making

The process of making decisions based on emotions, biases, or illogical reasoning rather than rational analysis.

External Attributions

Attributing personal behaviors and outcomes to factors outside one's control.

Internal Attributions

The process of inferring that a person's behavior is due to their personality, disposition, or beliefs rather than external factors.