Which of the Following Statements Is True of True Customer

question 75

Multiple Choice

Which of the following statements is true of true customer loyalty?

• A) It exists when a consumer habitually buys a product without any particular preference for it.
• B) It is not affected even if the loyalty is not returned by the marketer.
• C) It can be generated by creating high switching costs.
• D) It involves the feeling of attachment between a firm and its customer.

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Definitions:

Neurological Health

Refers to the functioning and well-being of the nervous system, including the brain, spinal cord, and peripheral nerves.

Moro Reflex

An involuntary response seen in newborns, where they suddenly extend their arms and legs and then pull them back in if they feel like they are falling.

Stimuli

External or internal factors that elicit a response or reaction from organisms.