You Are Interviewing a Candidate for the Post of Customer

question 11

Multiple Choice

You are interviewing a candidate for the post of customer service executive.During the interview you observe how the candidate speaks,particularly his pauses,intonation,and fluency.You are evaluating the candidate on the parameter of ________.

• A) posture
• B) paralinguistic cues
• C) gesture
• D) facial expression

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Definitions:

Bimodal

Describes a distribution having two distinct peaks or modes, indicating the presence of two dominant groups or values within the dataset.

Coefficient Of Variation

A uniform metric for assessing the spread of a probability distribution or frequency distribution, determined by dividing the standard deviation by the mean.

Coefficients Of Skewness

Measures used to quantify the degree of asymmetry of a distribution around its mean, indicating whether a distribution tails off more to one side or the other.

Skewness

A measure of the asymmetry of the probability distribution of a real-valued random variable about its mean.