If Processes Must Be Performed in a Specific Sequence,the Information

question 23

Multiple Choice

If processes must be performed in a specific sequence,the information should be documented in the _____.

• A) leveling guide
• B) process descriptions
• C) data dictionary
• D) data flow diagram (DFD)

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Definitions:

Unfreezing

The initial phase in the change process where existing behaviors, attitudes, or norms are challenged and destabilized.

Lewin's Basic Change Model

A three-stage theory of change that describes the process as unfreeze, change, and refreeze, used to manage change within an organization.

Status Quo

The existing state of affairs or conditions, often used in context to suggest a resistance to change.

Refreezing

The process of stabilizing a group or organization after a change has been implemented, ensuring the new state becomes the norm.