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As another one of his responsibilities, George captures information from clients about attacks they have borne and from their description, he identifies the kind of attack they have experienced.
-Another of George's clients describes a situation in which a caller to their service desk pretended to be a legitimate user and requested that his password to his company account be changed. How does George categorize this incident?
Cross-Training
The practice of training team members to perform multiple roles or tasks beyond their original responsibilities to improve flexibility and efficiency.
Job Rotation
A process of moving employees between different tasks or jobs to enhance skill diversification and reduce job monotony.
Job Instruction Training
A structured approach to training where employees are instructed in an efficient manner to perform their jobs using step-by-step guidelines.
Preparation Step
An initial stage in a process or activity that involves setting up or getting ready for what is to come.
Q1: Open questions are broad-based questions that prompt
Q1: Another of George's clients has software that
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Q33: _ is an uncritical, unevaluative process of
Q36: A(n) _ graphically documents a use case
Q73: Protects the system and keeps it safe,
Q80: A(n) _ produces one or more lines