Feedback Cues Include All of the Following Except _________________

question 29

Multiple Choice

Feedback cues include all of the following except _________________.

• A) nodding
• B) checking your cellphone
• C) frowning
• D) saying "huh?"

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Definitions:

Body Language

Nonverbal communication through gestures, postures, movements, and facial expressions that convey messages or emotions.

Office Environment

The physical and cultural setting of an office, including its layout, facilities, and interpersonal relationships, which can affect employees' performance and satisfaction.

Service Quality Dimension

The aspects or facets through which the quality of a service can be assessed, including reliability, responsiveness, assurance, empathy, and tangibles.

Cost

The value of financial expenditure on goods and services or the effort, loss, or sacrifice necessary to achieve or obtain something.