Which of the Following Is Not a Good Way to Improve

question 32

Multiple Choice

Which of the following is not a good way to improve virtual group communication?

• A) Create regular opportunities to evaluate the technology and its use.
• B) Create opportunities to meet outside the virtual environment.
• C) Use as many digital communication mediums as possible.
• D) Create opportunities for members to become acquainted as the group is forming.

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Definitions:

Performance Risk

The perceived potential for a product or service to fail to meet expected performance standards, leading to customer dissatisfaction.

Functional Needs

The basic or practical needs that a product or service fulfills for the customer.

Affective Component

A component of attitude that reflects what a person feels about the issue at hand—his or her like or dislike of something.

Psychological

Pertaining to the mind or mental processes, affecting or involving the psychological state.