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Networks that use ________________,such as T-1 or DSL connections to the Internet,are vulnerable to eavesdropping at a building' s demarc (demarcation point),at aremote switching facility,or in a central office.
Empowerment Gap
The disparity between acquiring digital tools or platforms and having the genuine ability or empowerment to use them effectively.
Empathy
Empathy is the ability to understand and share the feelings of another, creating a sense of shared experience or emotion.
Service Characteristic
Features that distinguish services from goods, including intangibility, inseparability, variability, and perishability.
Responsiveness
The speed and quality of a response to customer inquiries, complaints, or needs, reflecting a company's customer service level.
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