Ruth Was Hired to Be the Second-In-Command at Graham Mailing

question 83

Multiple Choice

Ruth was hired to be the second-in-command at Graham Mailing Services. She was told that her job was to deal with the employees to make sure they met the customers' mailing specifications. She has not been instructed on how to run machines or in any other technical area. What is her position?

• A)marketing  
• B)relationship control  
• C)management  
• D)strategizing

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Definitions:

Observable Culture

This term refers to elements of an organization's culture that can be directly witnessed, such as the way employees dress, office layout, and company rituals, providing insights into the organizational values and norms.

Cultural Analysis

The examination of a group's values, beliefs, and behaviors to understand its culture.

Observable Culture

Observable culture refers to the aspects of an organization's culture that can be seen, heard, or experienced directly, such as rituals, dress codes, or language.

Internal Integration

The process by which members of an organization learn to work together effectively, adapt to its culture, and build shared values and practices.