What Is the Term for the Less Visible,internal Decision-Making Routines,problem-Solving

question 68

Multiple Choice

What is the term for the less visible,internal decision-making routines,problem-solving processes,and organizational cultures that determine how efficiently inputs can be turned into outputs in any organization?

• A)imperfectly imitable resources  
• B)valuable resources  
• C)distinctive competencies  
• D)core capabilities

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Definitions:

Emotional Labor

The process of managing feelings and expressions as per organizational requirement, often seen in service jobs requiring a specific emotional display.

Job Burnout

A state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress, typically in the workplace.

Prescribed Emotions

Feelings that individuals are expected to display in certain job roles or social situations as dictated by societal or organizational norms.

Financial Incentives

are monetary rewards offered to employees or teams to motivate performance or achieve specific business objectives.