Which Term Refers to the Individual Who Is Formally in Charge

question 19

Multiple Choice

Which term refers to the individual who is formally in charge of guiding a change effort?

• A)change ombudsperson  
• B)staff moderator  
• C)change mentor  
• D)change agent

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Definitions:

Response Cost

A behavior modification technique that involves the loss of a reward or privilege following undesired behaviors to decrease their occurrence.

Timeout

A form of behavioral modification that involves temporarily removing an individual from an environment where undesirable behavior has occurred, to decrease the likelihood of that behavior reoccurring.

Effectiveness

The degree to which something achieves a desired or intended result or outcome.

Punishment

A consequence applied with the intent of reducing the occurrence of an undesirable behavior.