Companies Such as Sprint and American Express Focus on Both

question 81

Multiple Choice

Companies such as Sprint and American Express focus on both business clients and consumer clients. Which type of departmentalization have they adopted?

• A)boundaryless  
• B)product  
• C)customer  
• D)functional

---

Definitions:

Authentic Leadership

A leadership style characterized by self-awareness, transparency, ethical/moral behavior, and openness, fostering genuine connections with followers.

Rough Times

Periods of difficulty or hardship where challenges are faced.

Will Power

The ability to control one's own actions, emotions, or impulses, and the capacity to persist in challenging situations.

Staff Motivated

A condition in which employees are inspired, engaged, and driven to achieve organizational goals and objectives.