A Furniture Manufacturer Has a Problem in Its Cutting Department

question 74

Multiple Choice

A furniture manufacturer has a problem in its cutting department. Rather than trying to solve the problem herself,the production manager employs a work team to review the entire cutting process. The work team is able to develop several creative ideas,select the best idea,and then implement it to resolve the problem. Which factor likely led to this solution?

• A)The team created internal competition among its members,which led to the development of better ideas. 
• B)The manager was removed from the problem-solving process. 
• C)The team was able to view the problem from multiple perspectives. 
• D)The team took direct responsibility for service quality.

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Definitions:

Aggression

Behavior intended to harm or injure another being, either physically or psychologically.

Warm Parents

Parents who demonstrate a high level of affection, responsiveness, and support towards their children.

Cold Parents

This term refers to parents who display a lack of warmth, affection, or emotional support towards their children.

Permissive-indulgent

A parenting style characterized by high responsiveness but low demandingness, where parents are lenient and avoid confrontation.