Which Type of Error Did the Manager Commit When She

question 138

Multiple Choice

Which type of error did the manager commit when she rated all of her subordinates as above-average in all performance areas?

• A)central tendency error  
• B)validity error  
• C)leniency error  
• D)halo error

---

Definitions:

Direct Marketing

A type of advertising strategy that seeks to deliver a message directly to consumers, through methods such as mail, email, or phone calls, without intermediaries.

Customer Databases

Collections of information about customers, including their contact details, buying habits, and preferences, which companies use to manage customer relationships effectively.

Marginal Costs

The extra expense associated with the production of an additional unit of a product or service.

Average Cost

The total cost of production divided by the quantity of output produced, representing the per unit cost of production.