Which of the Following Best Defines Coaching

question 128

Multiple Choice

Which of the following best defines coaching?

• A)a method commonly used to improve how managers communicate with their subordinates  
• B)a kind of one-on-one communication primarily used by managers in exit interviews  
• C)communication used to improve an employee's on-the-job performance or behaviour  
• D)a multilevel communication method that is used in place of negative reinforcement

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Definitions:

Rating Scales

Tools or instruments used to assign a value to a variable or to measure a subject's behavior, feelings, or perceptions along a continuum.

Structured Interviews

An interview technique where all candidates are asked the same set of predetermined questions in the same order.

Halo Error

A bias in performance appraisals that occurs when an evaluator's overall impression of a person influences their judgment about specific qualities.

Employee's Friendliness

The degree to which an employee is approachable, warm, and kind towards coworkers and customers.