As a General Rule,managers Prefer Written Communication Over Oral Communication

question 32

True/False

As a general rule,managers prefer written communication over oral communication.

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Definitions:

Ingratiation

A social influence strategy involving deliberate efforts to win over someone by flattering or pleasing them.

Compliance

The act of conforming to a request or demand, often from an authority figure or peer.

Heuristic-Systematic

Referring to a model of information processing that includes a heuristic, or shortcut, method and a systematic, or detailed, method for decision making.

Elaboration-Likelihood

A model of persuasion that posits there are two primary cognitive processing paths—central and peripheral—that influence the likelihood of message-induced attitude change.