Which Type of Quality Goal Is a Company Emphasizing When

question 90

Multiple Choice

Which type of quality goal is a company emphasizing when its managers must simultaneously control excellence,price,durability,or other features of a product or service that customers strongly associate with it?

• A)excellence  
• B)value  
• C)conformance to expectations  
• D)profitability

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Definitions:

Seminal

Having a strong influence on ideas, works, events, or developments that come later; pioneering.

Editorial Message

Content that communicates opinions, viewpoints, or insights, typically overseen by an editor or a publication's editorial team.

Opinion

A belief or judgment formed about something, not necessarily based on fact or knowledge.

Factual Information

Accurate data or details based on real events, facts, or evidence.