In Terms of Service Quality Characteristics,which of the Following Terms

question 144

Multiple Choice

In terms of service quality characteristics,which of the following terms can be used to describe a major newspaper that provides news of interest to its readers,consistently at the same time and place daily?

• A)proactive  
• B)responsive  
• C)durable  
• D)reliable

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Definitions:

Glass Ceiling

An invisible barrier that prevents certain groups, particularly women and minorities, from advancing beyond a certain level in a hierarchy or organization, despite qualifications or achievements.

Gender Socialization

The process by which individuals learn and internalize the roles, behaviors, and norms considered appropriate for their gender from cultural, societal, and familial influences.

Mass Media

Platforms or technologies used for disseminating information and entertainment to a large audience, including television, newspapers, radio, and the internet.

Women and Men

Refers to the two primary gender identities recognized in many societies, focusing on their social, cultural, and biological differences and interactions.