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Make a List of the Characteristics That Define Quality for Goods

question 52

Essay

Make a list of the characteristics that define quality for goods. Then,make a second list of characteristics that define quality for services. Why do these lists differ? Why does one characteristic appear on both lists?


Definitions:

Stimulus Generalization

A psychological phenomenon in which a response to a specific stimulus becomes associated with similar stimuli, leading to the same response to the similar stimuli.

Secondary Reinforcer

A stimulus that has become reinforcing through its association with a primary reinforcer, often used in behavioral training and conditioning.

Primary Reinforcer

A stimulus that satisfies a basic biological need, such as food or water, and is inherently rewarding.

Negative Reinforcement

Negative reinforcement is a type of operant conditioning that occurs when a response is strengthened by stopping, removing, or avoiding a negative outcome or aversive stimulus.

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